crickexnew's Privacy Policy

This Privacy Policy ("Policy") sets out our responsibilities and commitment regarding the collection, processing, storage, and protection of personal information belonging to users of the crickexnew platform. By using the crickexnew website or services, you are agreeing to the terms of this Policy.

Types of Information Collected

crickexnew collects various types of information to improve your platform experience and to provide our services. The different information categories are discussed in detail below.

1.1 Information You Provide Directly

When you register on crickexnew or manage your account, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay numbers and bank account details)
• Login credentials (username and password, stored in encrypted form)

1.2 Automatically Collected Information

When you use our platform, some information is collected automatically:

• IP address and device identifier information
• Browser type, version, and operating system
• Time and date of access to the platform
• Pages visited and navigation data
• Cookie and session data
• Gaming activity and transaction history

1.3 Information Received from Third Parties

In some cases we may receive information from trusted third parties, such as identity verification agencies, payment processors, and fraud prevention services. This information is used solely for the purpose of meeting applicable legal obligations.

Purpose of Using Your Information

crickexnew uses your information for the following legitimate purposes:

Legal Compliance and Fraud Prevention

We also process information for the purpose of meeting applicable legal obligations, preventing money laundering, and detecting and preventing fraud. Where necessary for these purposes, information may be shared with legal authorities.

Responsible Gaming

Your gaming behavior is monitored to identify problematic gaming patterns and support is provided where needed. crickexnew is committed to responsible gaming.

Data Storage and Security Measures

crickexnew uses industry-leading security technology to ensure the safety of your information.

Technical Security

• SSL Encryption: All data exchanged between you and our servers is protected by SSL/TLS encryption.
• Data Encryption: Stored sensitive information is encrypted using advanced encryption algorithms.
• Access Controls: Only authorized personnel can access your information, and every access is logged.
• Firewall and Intrusion Detection: Our systems are protected by advanced firewalls and intrusion detection systems.
• Regular Security Audits: Regular security testing and audits are conducted by independent expert teams.

Data Retention Period

We store your information only for as long as necessary. Information is retained for as long as your account remains active. Even after an account is closed, certain information may need to be retained for a specified period in accordance with legal obligations. After that, information is securely deleted or anonymized.

Response to Data Breaches

In the event of any data breach, we will immediately notify the relevant authorities and inform affected users as quickly as possible. All necessary steps will be taken to mitigate any harm.

Sharing Information with Third Parties

crickexnew never sells or rents your personal information. However, information may be shared in specific circumstances where necessary to provide our services.

Service Provider Partners

Limited information may be shared with trusted technology and payment partners to maintain our service standards. These partners operate under strict confidentiality agreements and may only use the information received for specified purposes.

Legal Requirements

Information may be disclosed to legal authorities in the following circumstances:

• In accordance with a court order or legal obligation
• At the request of a government regulatory body
• As required for an investigation into money laundering or fraud
• To protect the legal rights of crickexnew or its users

Business Transfers

In the event of any future merger, acquisition, or asset transfer, user information may be transferred. In such a case we will notify you in advance, and the new entity will also be required to comply with this Privacy Policy.

Cookies and Tracking Technologies

crickexnew uses cookies and similar tracking technologies to improve platform performance and your experience.

Types of Cookies and Their Purpose

• Essential Cookies: These cookies are necessary for the platform to function properly. Login session and security-related information is stored in them.
• Functional Cookies: These cookies are used to remember your preferences and settings, such as language preferences or gaming settings.
• Analytics Cookies: These collect statistical data about platform usage to help improve our services.

Cookie Controls

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform. Essential cookies are always active because they are necessary for the core functionality of the platform.

Your Information Rights

As a crickexnew user, you have the following rights over your personal information:

How to Exercise Your Rights

To exercise any of the above rights, please contact us via 24/7 live chat or at [email protected]. We will respond to your request as soon as possible after receiving it.

Protection of Minors' Information

crickexnew is an adults-only platform. This service is available only to those aged 21 and above. We do not knowingly collect information from any person under the age of 21.

If we are informed that a minor's information is present in our system, we will immediately delete that information and close the associated account. If a parent or guardian suspects their child has registered, please contact us at [email protected].

International Data Transfers

Our servers and service provider partners may be located outside Bangladesh. In such cases we ensure that transferred data is handled in accordance with the highest security standards.

Appropriate safeguards are ensured for every international data transfer, including standard contractual clauses and security assessments. We never share information with any organization that cannot ensure adequate protection.

Changes to the Privacy Policy

crickexnew reserves the right to update this Privacy Policy at any time. For any significant changes, we will notify you in the following ways:

• Via a notification on the platform
• By sending a message to your registered email address
• By updating the "Last Updated" date at the top of this page

If you continue to use the platform after any changes, it will be assumed that you have consented to the revised Policy. We therefore recommend reviewing this page regularly.

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:

You can also read our Terms and Conditions and Responsible Gaming pages for more information on privacy.